1. On the shelves of our online store you can find hundreds of products and hairdressing equipment.
2. To facilitate your search, we have divided our products into main categories. Each category also has a subcategory tree, which appears in the left column of your screen. Our goal is to find the product you need easily and quickly.
3. Qure.gr strives to provide high-quality services, but shall not be held responsible for any errors in prices and product features and can not guarantee that there will be no website downtime or human errors during the information/listing of the price of a product. For the safety and effectiveness of your purchases, we will call you if you find that a product is offered at an unusually low or high price in relation to its market value. Please contact the Customer Service Department before proceeding with your order.
You may return a product in the following ways:
We, at Qure.gr, carry out all the necessary checks before sending each order.
However, if for any reason you wish to return your order, below you may find our Return Policy.
Withdrawal is the right of the consumer to have 14 calendar days to return a product for any reason, even for no reason, and to request a replacement or refund of the entire order, including shipping and COD costs. This deadline applies to all Member States of the European Union and in case the consumer has not been previously informed about this right, then this deadline is extended to 12 months.
qure.gr is obliged to fully refund the amount of the order and shipping fees within 14 calendar days.
You can return your order within 14 days from the date you receive it.
The products must be returned in mint condition, in the condition received by the customer, complete and without damage and the packaging of the product must be the one normally accompanying it and agree with the IMEI.
In case the product is not returned within 14 days or in case the package has been opened, Qure.gr may not accept any return or proceed to a replacement.
Moreover, for all cases, the returned product must be accompanied by all the original documents (e.g. packaging, receipt, etc.). Prior to any return, it is recommended to contact Qure.gr, either by phone or email.
In any case, the product’s return and replacement are possible under the following conditions:
1. you need to contact the Online Store on the same day or the next working day.
2. the product is not used.
3. the product is accompanied by all the necessary documents proving the transaction (e.g. invoice, receipt, etc)
4. In case they are not returned within 14 days, Qure.gr may not accept any return or proceed to a replacement.
An order may be canceled:
1. Before being completed, during the electronic ordering process.
2. If the online order has been completed, but the product has not been shipped yet, you may contact us, and one of our representatives will serve you immediately by canceling your order